Automation in practice: how our solutions optimise business processes

Here we present a selection of our successfully implemented projects in the field of business process automation. Through the targeted use of artificial intelligence and state-of-the-art technologies, our solutions have enabled us to increase efficiency, reduce costs and sustainably improve our customers' competitiveness. Be inspired by our success stories and discover how your company can also benefit from our innovative approaches.

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HEKATRON Brandschutz

 

AUTOMATED E-MAIL PROCESSING

Automation rates of over 90% in just 2 months - how the automated processing of e-mails in customer management has accelerated processes.
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IKK classic

 

AUTOMATED PROCESSING OF ELECTRONIC COURT COMMUNICATION

Every week, IKK classic automatically processes up to 1200 judicial and other EGVP messages via the intelligent NOVO CxP @beBPo system.
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LANDRATSAMT DACHAU

 

AUTOMATED PROCESSING OF TIME-CRITICAL beBPo MESSAGES

With the help of an AI-based content analysis, all components of the beBPo messages in the Dachau District Office are analysed and the automated assignment to the various target mailboxes is ensured.
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ZFP EMMENDINGEN

 

RELIABLE & DATA PROTECTION COMPLIANT PROCESSING OF beBPo MESSAGES

Intelligent & automated distribution ensures timely processing 24/7. A set of rules synchronises extracted information with the master database and forwards it to the KIS-System.
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EAGLEBURGMANN

 

DIGITAL INCOMING MAIL AND INVOICE PROCESSING WITH NOVO CXP

After just a few months, over half of the supplier invoices were sent digitally and also booked fully automatically.
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HKK KRANKENKASSE

 

HOLISTIC DIGITISATION OF INCOMING MESSAGES - ALWAYS THE RIGHT DATA AT THE RIGHT TIME

All incoming mail is now processed by the NOVO CxP platform, across all departments and branches. Thousands of documents and hundreds of emails are automatically processed and distributed every day.
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BKK FABER-CASTELL & PARTNER

 

BECOMING A MEMBER ONLINE – SECURELY, EASILY AND QUICKLY

At BKK Faber-Castell & Partner, all online requests are now processed in an automated procedure. Employees are less busy, processing times were reduced by around 80%, and a high level of dark processing was achieved.
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BKK FABER-CASTELL & PARTNER

 

DIGITISED PAPER PROCESSES ACCELERATE TIMELY PROCESSING

Around 200,000 pages per year are processed automatically by NOVO CxP. This has significantly reduced the manual workload. Employees are relieved, processing times are reduced and customer service has been significantly increased.